Textmi Support & FAQ's

Welcome to the TextMi Support & Frequently Asked Questions Section. If you are experiencing problems with the site or with your account, please take a look through the FAQ's first. You may find the answer there and get yourself sorted straight away - plus you will have the warm fuzzy feeling of "I fixed it!"! If your problem isn't listed here, or if the FAQ's didn't help, then you can contact our support team, giving as much information about your problem as you can, and including your nickname and / or the email address you used to sign up to Textmi.

Please note that these FAQ's are currently being developed and more questions will be added on an ongoing basis.

Current Available FAQs

Please click on the question that you would like answered

Profile / Account

1. I can't log in
2. I can't remember my password
3. I'm not receiving my password reminder or account activation emails
4. How come I can only have 25 linked friends, but other people have more than that?
5. How do I close my textmi account? / Can you close my textmi account for me?
6. How do I stop getting emails from you?
7. I've forgotten my password, and I don't have access to my old email. Can you email the password to my new email address?
8. Will Rating The Tech Guys Get My Tech Support Problem Sorted Quicker?
9. I typed my email address wrong, or I don't have access to the email address, and my account is not activated. What do I do?
10. I added a friend / deleted a friend, but they don't appear / still appear on My Friends list on my profile

Miscellaneous

1. Do penguins have knees?

Promoters

1. What are the specifications for promotional artwork?